Marks & Spencer

A project that is fusing a loyalty scheme between a high street bank and retailer.

This includes:

• User Research, finding out the attitudes and behaviours of existing customers

• Feature planning and prioritisation

• Diagramming user flows and service blueprints

• Facilitating workshops and showcases

• Iterative interface design across web, iOS and android

• Prototyping and usability testing

New Look

Many retailers including New Look have ramped up their online experience, how can we ensure our retail experience doesn’t get left behind? 

Booky

An app for mobile and web offering accounting solutions for freelancers and small to medium sized businesses…

British Gas app

One of the first in-app purchase journeys for getting an on demand repair